Servicing of computer equipment. IT-manager
Do you need to service your computers, printers and network?
A visiting system administrator? – this belongs to the past!
An IT-manager from Intellect-Service Company is the one who meets the needs of today’s business!
Attention! A special offer! You can hire an IT-manager for a trial period of 1 month with payment of only half of his services! Tel.: (812) 309-34-10.
Functions of an IT-manager:
1. Compulsory routine visits to service your network and computers
The IT-manager visits you every week by the agreed date and time (for example, every Tuesday at 10:00) to perform routine maintenance on computers, which include:
- Resolving any issues users may have (helpdesk);
- Servicing of computers, laptops, servers;
- Servicing of network and network equipment;
- Servicing of office equipment: printers, scanners, fax machines, MFP;
- Servicing of mini-PBX, communications equipment, UPS;
- Servicing of programs: Windows, Office, Linux, Unix, 1C, Client-Bank systems, UL taxpayer, etc.;
- Connection of new computers, office equipment;
- Creating and monitoring the backup of critical data (IC bases, documents);
- Creating and updating anti-virus protection of all your computers and servers (using Eset NOD32, Dr. Web or Kaspersky according to your preferences);
- Organization of a shared safe and controlled access to the Internet network (Internet gateway + firewall).
2. Remote support methods for servicing of network and computers
- Phone system administrator — a telephone customer support on any issue;
- Online system administrator – a prompt support through remote administration.
3. Quick and emergency servicing of network and computers
Performed during emergency or extraordinary situation that significantly affects a client’s basic activities and requires prompt solution.
Begin:
- On the day a request is received, and continue until the problems are completely eliminated.
Include:
- Prompt advice to managers and users by phone;
- Visit by a system administrator to the client’s office;
- Quick restoration of the working capacity of a software or hardware;
- Data recovery from a backup copy (if required).
+ An IT manager is:
- Your personal expert who solves absolutely all issues related to IT;
- An IT-manager is a professional who is in charge of his responsibilities from A to Z;
- An expert on IT cost saving methods. He seeks and offers options on how to reduce cost of Internet access, telephony, hardware and software. According to our statistics, 80% of companies recouped the cost of subscription service for their computers, by reducing costs related to the level of preceding cooperation with Intellect-Service Company;
- Always in touch! Always on time!;
- The IT-manager speaks with you in a simple language (no difficult words like patches, ports, firmware, drivers, etc);
- Maintains documentation for your information system: your PC passport, the network scheme and configuration, monitoring the working capacity of IT systems;
- During absence from work, he arranges for a full replacement, transfers all documentation and contacts;
- Maintains correspondence with communication and hosting providers, official service centers for hardware repair, etc.;
- A person who is always there for you!
The cost of subscription service for computers is «all inclusive» (without additional payments):
100% best price! If you find a cheaper price, we will reduce our own price by 110% difference!
Total number of personal computers under subscription service | Monthly cost of computer servicing, rubles/month | Procedure and volume of computer servicing, number of visits per month | |||
1 computer | All computers | Planned visits by an IT-manager | IT-Manager Phone + Online |
Emergency visits by an IT-manager | |
<10 | 600-1000 | 4000-10000 | Once per month | Unlimited | Unlimited |
10-20 | 550-950 | 5500-18000 | Once per month | Unlimited | Unlimited |
20-30 | 500-900 | 10000-27000 | 2 times per month | Unlimited | Unlimited |
30+ | 490-800 | 15000-30000 | 4 times per month | Unlimited | Unlimited |
We offer DISCOUNTS! The discount amount is determined after a free call to the IT-manager for express inspection of your information system and discussion of required parameters for servicing your network and computers. |
Comparison of the effectiveness of the work of a visiting system administrator, a full-time system administrator, an ordinary outsourcing company, and the IT-manager of Intellect-Service Company:
Section 1. Economic indicators, rubles: |
Your expert | Ordinary IT-outsourcing company | Intellect-Service Company | |||
10 PC | 30 PC | 10 PC | 30 PC | 10 PC | 30 PC | |
Visiting system administrator | Full-time system administrator | Visiting expert from the company | Visiting expert from the company | IT-manager | IT-manager | |
Average salary of an average expert in St. Petersburg (cash in hand) | 5000* | 30 000* | None | None | None | None |
Rental of a space for a workplace (6 m2 per person) | — | 4000 | None | None | None | None |
Depreciation of office equipment (1 person/month) | — | 500 | None | None | None | None |
Administrative expenses | — | 1500 (5%) | None | None | None | None |
Income tax | ~700 (13%) | ~4500 (13%) | None | None | None | None |
Tax payments to social funds | ~2000 (34%) | ~11700 (34%) | None | None | None | None |
Payment of compulsory leave — 100 % | Yes | Yes | None | None | None | None |
Payment for sick leave — from 50% to 100% (depending on the record of service) | Yes | Yes | None | None | None | None |
Total: |
7700 | 52200 | 7000** | 17500** |
4900 | 13800 |
* according to a study of the labor market of St. Petersburg in March 2011 | ||||||
** according to a study of the IT-outsourcing market of St. Petersburg in March 2011 | ||||||
Section 2. Quality of Service (professionalism): | Your expert | Обычная компания по IT-аутсорсингу | Интеллект-Сервис | |||
Anti-virus protection | + | + | + | + | + | + |
Backing up of important data | — | + | + | + | + | + |
Documentation | ? | ? | + | + | + | + |
Mini-PBX servicing | — | ? | ? | ? | + | + |
Knowledge of Linux-systems, options to replace expensive Windows-based servers for free Linux analogues | — | ? | ? | ? | + | + |
Knowledge of other ways of reducing IT-costs | ? | ? | ? | ? | + | + |
Section 3. Quality of service (speed, stability, continuity): | Your expert | Ordinary IT-outsourcing company | Intellect-Service Company | |||
Number of experts | 1 | 1 | Company | Company | Company | Company |
Replaceability during a sick leave or vacation | None | None | Yes | Yes | Yes | Yes |
Reaction speed (in hours) | 4-48 | 0-2 | 6 | 4 |
2 | 2 |
Of course, facts and figures are important, however, the choice is yours! |
For consultation on matters relating to servicing of computers, you can contact us by phone: +7 (812) 309-34-10 from 08:00 to 20:00 hour.
Sincerely,
Intellect-Service Company.