Servicing of computer equipment. IT-manager
Do you need to service your computers, printers and network?
A visiting system administrator? – this belongs to the past!
An IT-manager from Intellect-Service Company is the one who meets the needs of today’s business!
Attention! A special offer! You can hire an IT-manager for a trial period of 1 month with payment of only half of his services! Tel.: (812) 309-34-10.
Functions of an IT-manager:
1. Compulsory routine visits to service your network and computers
The IT-manager visits you every week by the agreed date and time (for example, every Tuesday at 10:00) to perform routine maintenance on computers, which include:
- Resolving any issues users may have (helpdesk);
- Servicing of computers, laptops, servers;
- Servicing of network and network equipment;
- Servicing of office equipment: printers, scanners, fax machines, MFP;
- Servicing of mini-PBX, communications equipment, UPS;
- Servicing of programs: Windows, Office, Linux, Unix, 1C, Client-Bank systems, UL taxpayer, etc.;
- Connection of new computers, office equipment;
- Creating and monitoring the backup of critical data (IC bases, documents);
- Creating and updating anti-virus protection of all your computers and servers (using Eset NOD32, Dr. Web or Kaspersky according to your preferences);
- Organization of a shared safe and controlled access to the Internet network (Internet gateway + firewall).
2. Remote support methods for servicing of network and computers
- Phone system administrator — a telephone customer support on any issue;
- Online system administrator – a prompt support through remote administration.
3. Quick and emergency servicing of network and computers
Performed during emergency or extraordinary situation that significantly affects a client’s basic activities and requires prompt solution.
- On the day a request is received, and continue until the problems are completely eliminated.
- Prompt advice to managers and users by phone;
- Visit by a system administrator to the client’s office;
- Quick restoration of the working capacity of a software or hardware;
- Data recovery from a backup copy (if required).
+ An IT manager is:
- Your personal expert who solves absolutely all issues related to IT;
- An IT-manager is a professional who is in charge of his responsibilities from A to Z;
- An expert on IT cost saving methods. He seeks and offers options on how to reduce cost of Internet access, telephony, hardware and software. According to our statistics, 80% of companies recouped the cost of subscription service for their computers, by reducing costs related to the level of preceding cooperation with Intellect-Service Company;
- Always in touch! Always on time!;
- The IT-manager speaks with you in a simple language (no difficult words like patches, ports, firmware, drivers, etc);
- Maintains documentation for your information system: your PC passport, the network scheme and configuration, monitoring the working capacity of IT systems;
- During absence from work, he arranges for a full replacement, transfers all documentation and contacts;
- Maintains correspondence with communication and hosting providers, official service centers for hardware repair, etc.;
- A person who is always there for you!
The cost of subscription service for computers is «all inclusive» (without additional payments):
100% best price! If you find a cheaper price, we will reduce our own price by 110% difference!
|Total number of personal computers under subscription service||Monthly cost of computer servicing, rubles/month||Procedure and volume of computer servicing, number of visits per month|
|1 computer||All computers||Planned visits by an IT-manager||IT-Manager
Phone + Online
|Emergency visits by an IT-manager|
|<10||600-1000||4000-10000||Once per month||Unlimited||Unlimited|
|10-20||550-950||5500-18000||Once per month||Unlimited||Unlimited|
|20-30||500-900||10000-27000||2 times per month||Unlimited||Unlimited|
|30+||490-800||15000-30000||4 times per month||Unlimited||Unlimited|
|We offer DISCOUNTS! The discount amount is determined after a free call to the IT-manager for express inspection of your information system and discussion of required parameters for servicing your network and computers.|
Comparison of the effectiveness of the work of a visiting system administrator, a full-time system administrator, an ordinary outsourcing company, and the IT-manager of Intellect-Service Company:
| Section 1. Economic indicators, rubles:
||Your expert||Ordinary IT-outsourcing company||Intellect-Service Company|
|10 PC||30 PC||10 PC||30 PC||10 PC||30 PC|
|Visiting system administrator||Full-time system administrator||Visiting expert from the company||Visiting expert from the company||IT-manager||IT-manager|
|Average salary of an average expert in St. Petersburg (cash in hand)||5000*||30 000*||None||None||None||None|
|Rental of a space for a workplace (6 m2 per person)||—||4000||None||None||None||None|
|Depreciation of office equipment (1 person/month)||—||500||None||None||None||None|
|Administrative expenses||—||1500 (5%)||None||None||None||None|
|Income tax||~700 (13%)||~4500 (13%)||None||None||None||None|
|Tax payments to social funds||~2000 (34%)||~11700 (34%)||None||None||None||None|
|Payment of compulsory leave — 100 %||Yes||Yes||None||None||None||None|
|Payment for sick leave — from 50% to 100% (depending on the record of service)||Yes||Yes||None||None||None||None|
|* according to a study of the labor market of St. Petersburg in March 2011|
|** according to a study of the IT-outsourcing market of St. Petersburg in March 2011|
|Section 2. Quality of Service (professionalism):||Your expert||Обычная компания по IT-аутсорсингу||Интеллект-Сервис|
|Backing up of important data||—||+||+||+||+||+|
|Knowledge of Linux-systems, options to replace expensive Windows-based servers for free Linux analogues||—||?||?||?||+||+|
|Knowledge of other ways of reducing IT-costs||?||?||?||?||+||+|
|Section 3. Quality of service (speed, stability, continuity):||Your expert||Ordinary IT-outsourcing company||Intellect-Service Company|
|Number of experts||1||1||Company||Company||Company||Company|
|Replaceability during a sick leave or vacation||None||None||Yes||Yes||Yes||Yes|
|Reaction speed (in hours)||4-48||0-2||6||4
|Of course, facts and figures are important, however, the choice is yours!|
For consultation on matters relating to servicing of computers, you can contact us by phone: +7 (812) 309-34-10 from 08:00 to 20:00 hour.